Wednesday, August 21

3:00 pm - 3:40 pm

When Automation Strikes Back

Function Stage

About the event

The HBO hit series Westworld tells us of a place where we can "Live without limits!" This promise might remind us of the "magic" with which automation is often spoken about. To be sure, automation is a cornerstone of DevOps, the A in DevOps' venerable CAMS, and the subject of one of its oldest, most famous memes: "Automate ALL the things." But are there tasks we shouldn't automate? What if how we automate is actively causing us and the systems we're responsible for harm? We'll take a look at some of the impacts and challenges pervasive automation has presented for developers and operations, along with some important considerations when automating our complex, living socio-technical systems, and some strategies to cope when automation strikes back!


J. Paul Reed

J. Paul Reed has over twenty years experience in the trenches as a build/release and operations engineer, working with such companies as VMware, Mozilla, Postbox, Symantec, and Salesforce. He's worked across a number of industries, from financial services to cloud-based infrastructure to health care, with teams ranging from 2 to 2,500 on everything from tooling, operational analysis and improvement, cultural transformation, and business value optimization. He's currently a member of Netflix's CORE SRE team, focusing on resilience engineering and human factors in distributed socio-technical systems. He speaks internationally on release engineering, DevOps, operational complexity, and human factors and holds a Masters of Science in Human Factors & Systems Safety from Lund University.