Thursday, August 22
10:00 am - 10:40 am
Socially Engineering Your Pathway to a Better Team
About the event
In the context of information security, social engineering is a practice that can help hackers to acquire personal information, insights, and access. Social engineering techniques can also be used by hackers and non-hackers alike to become more skilled at observing the people around them and making informed decisions that are based on these observations.
In this session, you will learn how to take a social engineering approach towards improving your team dynamics, including:
- Strategies for assessing your team’s current strengths and areas of improvement.
- Recommendations for developing an action plan to initiate change, and using ongoing observation techniques to effectively manage change.
- Best practices for resolving conflict, particularly for team members with different communication styles.
Olivia Liddell is a Cloud Training Specialist at Cloudbakers. She is a former Chicago Public Schools teacher who now specializes in technology training and change management. She is passionate about teaching, mentoring, and distance running.